The March 2008 edition of Money Management has a 5-page feature by Geordie Clarke on adviser back office systems entitled “CRM of the crop”; how utterly inappropriate is that particular title?!
None of the current back office offerings have anything approaching a decent CRM capability when compared to true CRM systems such as SAP, Siebel or [...]
Archive | April, 2008
Back to the future…?
Wrap Users & Smart Technology 2008
Ted Bailey at Dealer’s Group has booked me to speak at his upcoming Wrap Users & Smart Technology 2008 Conference. I guess he read my review of the last Dealer’s Group gig and decided to see if I could do any better, or hang myself in the process! My own fault I suppose, but there [...]
My Month: April 2008
Been doing some crazy hours this month already. The transatlantic web design conversations I’m involved in have to happen when both Cardiff and San Francisco are awake, which can be demanding, but it doesn’t help that ‘Daddy’s girl’ has turned into a little monster who sees nothing wrong in screaming the place down at 5am [...]
